Urban Meadow Home Ltd. ("we", "our", "us") operates urbanmeadowhome.org. This policy explains what personal information is collected when you use this site, how it is used, and your rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information collected
Information you provide
When you submit the contact form on this site, we collect:
- Your name
- Your email address
- Your phone number (optional)
- The content of your message
This information is used solely to respond to your enquiry. It is not sold, rented, or shared with third parties for marketing purposes.
Automatically collected information
When you visit this site, our web server may log standard technical information including your IP address, browser type, referring URL, and pages visited. This data is used for security monitoring and aggregate traffic analysis only. It is not linked to personally identifiable information.
Cookies
This site uses a single functional cookie to record your response to the cookie consent banner. No third-party tracking cookies, advertising cookies, or analytics cookies are set. You may reject cookie use via the banner displayed on your first visit; doing so does not affect your ability to access content on this site.
How information is used
- To respond to contact form submissions
- To maintain the security of the site
- To produce anonymised traffic statistics for internal editorial purposes
Data retention
Contact form submissions are retained for up to 12 months. Server access logs are retained for up to 90 days. After those periods, records are deleted.
Your rights
Under PIPEDA, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for processing at any time
- Lodge a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, contact us at contact@urbanmeadowhome.org or by post at Urban Meadow Home Ltd., 123 Garden Lane, Suite 4, Toronto, ON M5V 2T6.
Third-party links
This site links to external resources including government websites and horticultural institutions. We are not responsible for the privacy practices of those sites. We recommend reviewing the privacy policy of any external site before submitting personal information there.
Changes to this policy
This policy may be updated to reflect changes in applicable law or our practices. The date at the top of this page reflects the most recent revision. Continued use of this site after a policy update constitutes acceptance of the revised terms.
Contact
Privacy enquiries: contact@urbanmeadowhome.org
Urban Meadow Home Ltd., 123 Garden Lane, Suite 4, Toronto, ON M5V 2T6
Phone: +1 (416) 555-0193